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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Sara Loose

August 29, 2023

5  out of  5 rating by Sara Loose
"I've had to make a lot of changes to my family's insurance over the summer. To renters insurance, insurance on my home, car insurance, changing my name and address... and these are all happening at separate times. Everyone at Jordyn Hendzel's office has been so helpful each time I call or text or email. Always willing to help me over the phone or email or in person, and never pushing things I don't need. When I discovered (the day before I needed it) I gave them incomplete information on a renters policy, Jenna worked with me to get that fixed that day so we could still get the keys the next day. I would definitely recommend giving them a call."

Areli Montelongo

August 7, 2023

5  out of  5 rating by Areli Montelongo
"They were really great and quick with switching me over. I am satisfied with the policy I got"
Profile photo of Gregory Schulz

Gregory Schulz

July 6, 2023

5  out of  5 rating by Gregory Schulz
"Jordyn and Shannon are amazing! If I could add another 5 ⭐️ to this review I would! I will be a customer of theirs hopefully for a long time! Thanks!"

Kathie Welch

May 9, 2023

5  out of  5 rating by Kathie Welch
"Always there for me, great company wonderful customer service"

Alia Carroll

May 5, 2023

5  out of  5 rating by Alia Carroll
"Jenna was such a tremendous help - communication was timely and very helpful!"

Lisa Eick

May 1, 2023

5  out of  5 rating by Lisa Eick
"Had such an easy experience switching to State Farm. Jodi was incredibly knowledgeable, helpful, and quick to answer all my questions. Highly recommend!"

Donna Beal

April 25, 2023

5  out of  5 rating by Donna Beal
"I just had a great experience renewing my car insurance with Jordyn. I dread arranging insurance when the time rolls round and she made the whole experience a lot easier and answered all of my questions. Thank you Jordyn!"

Shelley Aaholm

April 8, 2023

5  out of  5 rating by Shelley Aaholm
"Jordyn was great to work with! Prompt in returning a phone call and connecting with me when I reached out via email, had a quote ready to go quickly and was very professional and covered all bases. Very pleased!!!"

Ken Beach

March 21, 2023

5  out of  5 rating by Ken Beach
"This is the first time I had an accident which resulted in my car being totaled out. I was not hurt in the accident which I am so grateful for. The week to follow was a pleasant surprise. The State Farm Team on all ends were fantastic and so caring. It only took a week and I was payed and I had a new car. I’m still a little razzle but I am so happy how I have been treated this past week. Thanks you"

Kimberly Willems (Kim)

February 28, 2023

5  out of  5 rating by Kimberly Willems (Kim)
"Jordyn and her team have been extremely helpful with our insurance needs. My first experience with her involved filing a claim for water damage/renter's insurance, and I'm happy to say that insurance was the least stressful part of that process. :) Jordyn then helped us with our home/auto bundle when we moved. Would definitely recommend!"

Heidi Evans

February 26, 2023

5  out of  5 rating by Heidi Evans
"I usually talk with Jordyn and Shannon and they are always super friendly. I appreciate them keeping me informed by text when they cannot get me by phone."

Heather Meeuwsen

January 29, 2023

5  out of  5 rating by Heather Meeuwsen
"Jordyn Hendzel and her team are absolutely wonderful to work with. Upfront and honest people who make getting insurance a breeze!"

Jenna Baurichter

January 8, 2023

1  out of  5 rating by Jenna Baurichter
"Requested for all of our policies to be cancelled as of January 2nd, I also requested to know what our refund would be. Never got an answer. Looked on the app and it says my payment is still due to be pulled from my account after we already set up progressive again and notified Jordyn/State Farm about this. This has been the biggest hassle and waste of money. Progressive saved us another $50 on top of what State Farm offered us. Unless you want to get scammed out of your money, I’d go else where, save yourself the time & money."

Grace Rollin

December 3, 2022

5  out of  5 rating by Grace Rollin
"I had a great experience working with Jenna! It was my first time buying insurance on my own and she was super helpful and friendly. Highly recommend!!"

Linda Schock

November 29, 2022

5  out of  5 rating by Linda Schock
"Excellent service from Jenna today on auto and renters insurance. BEST pricing!!!"

Aaron Allen

November 23, 2022

5  out of  5 rating by Aaron Allen
"Jordyn definitely knows her insurance and also takes time to listen to what you need and help protect you the best. Jordyn saw that I could use a umbrella policy and it was super affordable"

Dennis Ware

November 22, 2022

5  out of  5 rating by Dennis Ware
"Jordyn and Jodi helped me get better coverage and a better rate than I was getting with my last carrier. They were quick to get the quote for me and get the policy active for the date I needed. Definitely recommend this team."

Rachel Smurawa

November 21, 2022

5  out of  5 rating by Rachel Smurawa
"My car was stolen from my driveway and it was a terrible experience. I called Jordyn at an ungodly hour for help and she and her team were so quick to jump to action and help me! These amazing humans really care about their clients as human beings, not just another customer. Not to mention, getting discounts for being a good driver is one heck of a bonus!"

Paige Bubenik

November 20, 2022

5  out of  5 rating by Paige Bubenik
"Jodi and Jenna made the process easy to getting a new car insurance! Jodi answered all the questions I had very professionally and promptly. They worked their hardest to get me the lowest rate possible. Would definitely recommend working with them!"

Sierra Bruecker

November 10, 2022

5  out of  5 rating by Sierra Bruecker
"I attended a holiday event at the office and the staff was so friendly & welcoming!! They made me feel so comfortable, and easy to talk to. I will be switching my coverage to them soon!"

Shannon McFarland

November 10, 2022

5  out of  5 rating by Shannon McFarland
"I found the customer service provided was exemplary, from the timeliness of out communication, proactively reaching out, to her quick response on getting me what I needed. Jordyn ensured I was insured."

Marissa Sweere

October 26, 2022

5  out of  5 rating by Marissa Sweere
"Such an incredible team! Personable, kind & so easy to work with it! Keep it up guys!"

KC Amundson

October 19, 2022

5  out of  5 rating by KC Amundson
"Jordyn has taken care of both my auto & home insurance for a little over a year now. She’s kind, goes out of her way to find you the best deals, and always responds to any questions I may have. Not to mention, she is incredible accommodating and is always on top of things. It’s comforting to know that I have an insurance agent who treats me more like a friend or family member, rather than a regular customer. I would 100% recommend her to anyone searching for an agent."

Amy Ermis

October 18, 2022

5  out of  5 rating by Amy Ermis
"Jordyn is incredibly helpful and so nice. Very happy I switched."

Fabiola V

July 29, 2022

5  out of  5 rating by Fabiola V
"I strongly recommend State Farm insurance at Jordyn Hendzel office on Calumet st. Shannon it’s a very professional and efficient person. Thank you Shannon!!!"